Manager, Research and Publications

Annual Salary

Job Description

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  • Full Time
  • Jamaica

The Jamaica Information Service (JIS), an Executive Agency, invites applications from suitably qualified professionals for the following position:

Manager, Research and Publications 


Job Scope

Under the general direction of the Director, Research, Print and Production Division, the Manager is required to organise, coordinate and manage the operations of the Research and Publications Department to ensure the collection, storage and dissemination of information and the production of creative and effective printed material.


Core Functions

Manage the day-to-day operations of the Research and Publications Department and ensure that work is performed according to plan, and goals achieved.

Coordinate, organise and manage plans, programmes and projects as well as the attendant activities and initiatives for the Department. Monitor, evaluate and make appropriate changes and/or adjustments to strengthen efficiency and effectiveness.

Coordinate the workflow within the Department and ensure that functions supervised are adequately resourced in terms of staff, equipment, material and financing in order to maximise output in terms of quality, volume, time, and cost.

Conceptualise, print, distribute high quality publications, newsletters, bulletins, etc.

Liaise with other Managers/Departments in order to facilitate the achievement of synergy in Government’s communication programme.

Provide technical advice to Senior Management, staff, and other stakeholders.

Develop the business of the Department through customer relationship management and demonstrated high quality work. Ensure clients’ complaints are resolved, deadlines are met and that exemplary customer service is provided to internal and external customers.


Qualification and Experience

Bachelor’s degree in Communication, Journalism, Public Relations, Liberal Arts or a related field

Specialised training in Print and/or Electronic Media or Public Relations

Five (5) years’ experience at a senior level in a comparable working environment

Excellent research skills including the ability to navigate online search engines

Excellent presentation, oral and written communication skills

Critical thinking, time management and multitasking skills

Knowledge of local media environment/landscape

Knowledge of customer relationship management and business development within a printing environment