Jamaica Job Company

TELECOMMUNICATIONS ASSOCIATE (WORK AT HOME)

We make digital human.

Annual Salary

Job Description

Website SUTHERLAND GLOBAL SERVICES

We make digital human.

SUTHERLAND GLOBAL

 

Work At Home Telecommunications Associate (Full Time/Permanent)

Sutherland is seeking a reliable and detail-oriented person to join us as Telecommunications Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Telecommunications Associates in this role get to:

Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications:

Our most successful candidates will have:

  • A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High School diploma or GED
  • Excellent verbal and written communication skills; proficient reading skills
  • Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
  • Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
  • Proven customer service skills