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Contax 360 BPO Solutions

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About Contax 360 BPO Solutions

Contax360 is a leading provider of nearshore and blended delivery services. Their onshore and nearshore capabilities allow their customers to select from resources in the U.S. or Jamaica to create the perfect balance of services to match your unique requirements. Blended delivery requires the ability to plan, train, deliver and manage a diverse work team. Their experience and resources provide the foundation for a successful Blended Services delivery.

They integrate their highly talented workforce with best-in-class technology as well as leverage the newest approaches. The result is a solution designed for your business requirements with clear goals and measurable results.

Contax360 was founded in 2007 by Jacqueline Sutherland, a Jamaican- entrepreneur who spent her professional career working at Fortune 500 companies in the US. She launched Contax360 with the goal of delivering cutting-edge contact center services while maintaining a hands-on partnering approach with each client. The repeated success servicing clients from across the globe, – allowed Contax360 to grow to over 900 agents serving blue chip clients in multiple industries. Contax360 has excelled in a heavily competitive environment by staying ahead of technology and trends, while continuing to treat each customer as a partner.

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